FAQs

Our Products

RIOBELO is a Professional Brazilian Hair Cosmetic Brand providing a range of hair care treatments using avant garde innovative technology,  and highest quality ingredients that are both safe to use and environmentally friendly.

We take particular pride in the 20 minutes only™ technology that combines practicality and outstanding results. Choose RIOBLELO for smooth, straight, and frizz-free hair and wake up to beautiful hair everyday.

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No. We recommend the use of RIOBELO Deep Nutrition Mask for hair restoration until it is healthy.

It is a hair treated weekly through the use of moisturizing products, and therefore, does not show falling or hair breakage. If after the strand test your hair becomes brittle, dry or without elasticity, it is a sign that the hair is not in healthy condition. To restore your hair, we recommend the use of RIOBELO Deep Nutrition Mask.

The durability is temporary and may vary depending on the type of hair and the frequency that the hair is washed.

No. We recommend that you wait 15 days for the use of coloring/tinctures. In the case of toners, the use is allowed.

Yes, as long as the hair is in healthy condition. However the hair may lose up to 2 shades of color.

Yes, as long as the hair is in healthy condition. However the hair may change during RIOBELO Professional Real Brazilian Protein application.

The relaxing or smoothing cream must be applied at least 30 days after the use of RIOBELO Professional Real Brazilian Protein. However, the use of the product will depend on how the result obtained in the strand test.

We do not recommend the use because this type of product can help to reduce the durability of the smooth effect from RIOBELO Professional Real Brazilian Protein.

Orders & Shipments

As soon as your order is successfully placed, you will receive an email confirmation with a receipt detailing your order status and date of delivery. You will be able to track your order too.

If you have a RIOBELO account, you will be able to review your order history and details when you sign-in to your account. If you are using a guest account, you will not be able to review your order.

Yes, RIOBELO is available for worldwide shipping. For more information. Kindly connect with customer service by hello@riobelo.com.br

If you are unsatisfied. Kindly contact our customer service by hello@riobelo.com.br

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