RIOBELO is a Professional Brazilian Hair Cosmetic Brand providing a range of hair care treatments using avant garde innovative technology,  and highest quality ingredients that are both safe to use and environmentally friendly.

We take particular pride in the 20 minutes only™ technology that combines practicality and outstanding results. Choose RIOBLELO for smooth, straight, and frizz-free hair and wake up to beautiful hair everyday.

No. We recommend the use of RIOBELO Deep Nutrition Mask for hair restoration until it is healthy.

It is a hair treated weekly through the use of moisturizing products, and therefore, does not show falling or hair breakage. If after the strand test your hair becomes brittle, dry or without elasticity, it is a sign that the hair is not in healthy condition. To restore your hair, we recommend the use of RIOBELO Deep Nutrition Mask.

The treatment is applied by a professional stylist. It involves washing the hair, applying the protein treatment, and using heat to seal the product into the hair cuticles. The process typically takes around 20 minutes with the 20 minutes only™ technology.

No, this is a professional-grade treatment and should only be applied by professionals to ensure proper application and safety.

The durability varies depending on hair type and washing frequency. Typically, results last 4 to 6 months, sometimes longer.

You will achieve gorgeous, frizz-free, smooth hair with guaranteed results.

• For full dye coloring, wait 15 days after applying the protein treatment.
• For toners, you can apply them simultaneously with no issues.

Yes, as long as the hair is healthy. However, the hair may lose up to 2 shades of color. To avoid this, use RIOBELO Acai with Anti-Yellow Technology.

Yes, as long as the hair is healthy. Be aware that the hair may undergo slight changes during the application process. To avoid this, use RIOBELO Acai with Anti-Yellow Technology.

Yes, but ensure the hair is healthy and not overly damaged. A strand test is recommended to assess compatibility.

The durability is temporary and may vary depending on the type of hair and the frequency that the hair is washed.

Yes, you can apply RIOBELO to henna-dyed hair. However, the protein treatment may cause slight fading or changes in the henna color. To minimize this, we recommend performing a strand test first. If fading occurs, you may need to reapply the henna after the treatment.

The relaxing or smoothing cream must be applied at least 30 days after the use of RIOBELO Professional Real Brazilian Protein. However, the use of the product will depend on how the result obtained in the strand test.

We do not recommend the use because this type of product can help to reduce the durability of the smooth effect from RIOBELO Professional Real Brazilian Protein.

• Use sulfate-free shampoos and conditioners to maintain the results.
• Avoid anti-residue or deep-cleansing shampoos, as they can strip the treatment.
• Limit the use of heat styling tools to preserve the smoothness and longevity of the treatment.

No, 20 minutes is not suitable for all hair types. The manual specifies a range of 20 to 60 minutes, depending on the hair type.

Yes, but rinse your hair thoroughly with clean water immediately after swimming to prevent damage from chlorine or saltwater. Use a leave-in conditioner for added protection.

The amount of time required to achieve optimal results varies depending on the hair type. It is important to consider the following:

• Type 1 (straight) and Type 2 (wavy) hair: We recommend a processing time of 20 minutes.
  
• Type 3 (curly) and Type 4 (coily) hair: A longer processing time of approximately 40 minutes is necessary.

It is crucial to apply the product to very thin strands, especially for coily hair types such as Type 4b and 4c. If the strands are not thin enough, an extended processing time of 50 to 60 minutes may be necessary to ensure better results.

Adjusting the processing time according to the hair type is essential to achieve the desired results and ensure customer satisfaction.

Yes, you can use compatible hair products like serums or oils, but avoid products with harsh chemicals or sulfates that may reduce the treatment's effectiveness.

No, RIOBELO should not be used in conjunction with keratin treatments. Wait until the effects of the keratin treatment have fully worn off before using RIOBELO.

RIOBELO does not claim its products are hypoallergenic. If you are allergic to Glyoxylic Acid, avoid using the product. Always perform a touch skin test before treatment.

Yes, RIOBELO products may be used on the hair of pregnant women starting from the second trimester, with a doctor’s approval.

Yes, RIOBELO products may be used on children and teenagers with parental supervision and approval.

Discontinue use immediately and consult a healthcare professional. Always perform a patch test before the full application to check for sensitivities.

No, RIOBELO products are formulated with safe, high-quality ingredients and are free from formaldehyde and other harsh chemicals.

The cost varies depending on the salon and location. Contact your local RIOBELO-certified salon for pricing details.

RIOBELO products are available through certified salons and authorized retailers. Visit the official RIOBELO website to find a salon near you.

It is recommended to use the treatment every 4 to 6 months, depending on your hair's condition and maintenance routine.

Overuse of any protein treatment can lead to protein overload, making hair stiff and brittle. Stick to the recommended usage guidelines.

No, RIOBELO is designed for natural hair and should not be used on extensions or wigs.

Yes, but perform a patch test first. If you experience any discomfort, discontinue use and consult a professional.

RIOBELO’s products are enriched with natural extracts from two indigenous Brazilian fruits: Maracuja (Passion Fruit) and Acai. These fruits are rich in vitamins and minerals, providing transformative benefits for your hair—making it stronger, more resistant, vibrant, and incredibly smooth. Our focus on natural, fruit-based ingredients ensures effective and environmentally friendly hair care.

Yes, RIOBELO products are formaldehyde-free and paraben-free, making them safe and effective for all hair types. Our formulations are rigorously tested to meet the highest safety standards, ensuring they are gentle yet powerful.

Our 20 minutes only™ technology is an innovative approach that combines practicality with exceptional results. This technology reduces the treatment time to just 20 minutes, saving energy and time while delivering consistently smooth, frizz-free hair.

Absolutely! RIOBELO’s Brazilian Hair Treatments are designed to be accessible to everyone. We provide real value through high-quality, economical, and efficient solutions. You can enjoy these treatments at a partner salon or in the comfort of your home.

RIOBELO is committed to sustainability and holds the Green Seal (Selo Verde) for our eco-friendly practices. Here’s how we make a difference:

• Reduced Gas Emissions: We minimize our carbon footprint throughout production.
• Recyclable Packaging: Our packaging materials are eco-friendly and recyclable.
• Vegan and Organic: Our products are free from animal-derived ingredients and made with organic components.
• Cruelty-Free: We never test on animals, aligning with our ethical values.

Yes, all RIOBELO products are 100% vegan and cruelty-free. We do not use animal-derived ingredients, and we never test on animals.

Once your order is successfully placed, you will receive an email confirmation with a receipt that includes your order details, status, and estimated delivery date. You can track your order directly through the tracking link provided in the email or by logging into your RIOBELO account.

If you have a RIOBELO account, you can easily review your order history and details by signing into your account. Simply go to the "Order History" section to view all your past purchases. If you checked out as a guest, you will not be able to review your orders online. For assistance, please contact our customer support team with your order number and email address.

Yes, RIOBELO offers worldwide shipping. No matter where you are, you can enjoy our premium hair care products. Shipping costs and delivery times may vary depending on your location. For more details, visit our Shipping Policy page or contact our support team.

If you haven’t received your order confirmation email, please check your spam or junk folder. If it’s not there, contact our customer support team with your purchase details, and we’ll assist you promptly.

Once an order is placed, it is processed quickly to ensure fast delivery. If you need to modify or cancel your order, please contact our customer support team immediately. We will do our best to accommodate your request, but modifications or cancellations may not be possible if the order has already been shipped.

If your order is delayed or you haven’t received it within the estimated delivery time, please contact our customer support team with your order number. We will investigate the issue and provide updates or solutions as quickly as possible.

We accept a variety of payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other region-specific payment options. All transactions are secure and encrypted for your safety.

Some countries may have specific shipping restrictions or customs fees for imported goods. These fees are the responsibility of the customer and are not included in the order total. For more information, check with your local customs office or review our Shipping Policy.

If you need to change your shipping address, contact our customer support team immediately with your order number and updated address. We will do our best to update your order, but changes may not be possible if the order has already been processed or shipped.

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 30 days of delivery, provided the products are unused and in their original packaging. For more details, visit our Returns & Exchanges page.

You can reach our customer support team via email (hello@riobelo.com.br) or our contact form on the website. Please include your order number and a detailed description of your issue for faster assistance.

If you receive a damaged or incorrect item, please contact our customer support team. Provide your order number, photos of the issue, and a description of the problem. We will arrange for a replacement or refund as quickly as possible.

If you’ve placed multiple orders and would like them combined into one shipment, contact our customer support team as soon as possible. We will do our best to accommodate your request, but this may not be possible if the orders have already been processed.

Yes, all international orders come with a tracking number. You can track your order’s progress using the link provided in your shipping confirmation email.